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Forums / Technical Support

Delete my CreditCard information from Account
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Technical Support: Delete my CreditCard information from Account
Pachuco_Houstone713
Created by: pachuco_houstone713

1/2/20 @ 4:39am (EST) |UTC - 5:00
Posts: 1

Hello. I want to delete m Credit Card information thats been saved in my pofile. I'm not satisfied with the way to "just" disable my CreditCard. I know i cannot delete my account but the way I pay i something i do not wanna keep saved. Thats not serious to not have this option.

I want my credit card data to be completetly vanished. Do you know how to make that?
Support-Mail? Isnt really a support. They dont answer me.



:)
Quote
gloababatrana
Created by: gloababatrana

1/4/20 @ 10:22am (EST) |UTC - 5:00


I hope this puts an end to this thread. People, the transaction must be retained, every business does it and maybe you don't realize it but get on with your life. Welcome to the 21st century.

https://bestcardpayments.com/2018/01/how-long-should-a-business-keep-signed-credit-card- receipts/



A signed receipt (which does not contain the whole credit card number) is a very different thing from keeping someone's number on file. This link was irrelevant to the discussion.
Quote
Lucina-Exalt
Created by: lucina-exalt

8/23/20 @ 7:31pm (EST) |UTC - 5:00
Posts: 1

Please take my card off because I don’t want to be robbed from this site because it basically charged me 3 times for 1 item
Quote
fuckermite
Created by: fuckermite

9/5/21 @ 12:12am (EST) |UTC - 5:00
Posts: 1

Hello. I want to delete m Credit Card information thats been saved in my pofile. I'm not satisfied with the way to "just" disable my CreditCard. I know i cannot delete my account but the way I pay i something i do not wanna keep saved. Thats not serious to not have this option.

I want my credit card data to be completetly vanished. Do you know how to make that?
Support-Mail? Isnt really a support. They dont answer me.



Quote
Created by: male4622

9/12/21 @ 11:01am (EST) |UTC - 5:00
Location: United States
Posts: 571



A signed receipt (which does not contain the whole credit card number) is a very different thing from keeping someone's number on file. This link was irrelevant to the discussion.


Exactly. I was just asking for some context so that we could read this for ourselves. When you start throwing around legalese, you should be able to cite the law or IRS tax policy. That's all I was asking for...and still waiting for.
Quote
verynicegO1
Created by: verynicego1

9/29/22 @ 6:04pm (EST) |UTC - 5:00
Posts: 1

please help me to remove this card, i dont want to use this card
Quote
Created by: dartagnan_jr

9/29/22 @ 7:42pm (EST) |UTC - 5:00
Location: UK
Posts: 162

please help me to remove this card, i dont want to use this card

If it's the only Card Account you have registered, you will need to scroll to bottom of page and contact "Live Support" to see if they can assist yo. Or click "Contact Us" and call the Phone number listed for USA or International.
If you have more than one account registered you can do the following.
1 Click on your user name and open your account.
2 On the menu to the left, click on "Billings and Purchases"
3Click on "Payment Accounts"
4 Select the card number you don't want to use, if it is set as "Default" set another account as "Default", then you should see a red "Delete" button., click that and it should remove the card from your account..



Quote
alienfly
Created by: alienfly

9/29/22 @ 8:34pm (EST) |UTC - 5:00

please help me to remove this card, i dont want to use this card


Then don't use it. Simple.
Quote
Created by: sirlickslot69

9/29/22 @ 11:19pm (EST) |UTC - 5:00
Location: Southeastern USA
Posts: 646



Then don't use it. Simple.


I would want to delete mine too if I wasn't going to use it. Too easy for "recurring fees" ... Just saying...

Quote
alienfly
Created by: alienfly

9/30/22 @ 8:41pm (EST) |UTC - 5:00


I would want to delete mine too if I wasn't going to use it. Too easy for "recurring fees" ... Just saying...


I've been online here for eight years. Never once has a recurring (or any other) fee been added that I didn't authorize. Just saying.

Quote
Created by: sirlickslot69

9/30/22 @ 9:07pm (EST) |UTC - 5:00
Location: Southeastern USA
Posts: 646


I've been online here for eight years. Never once has a recurring (or any other) fee been added that I didn't authorize. Just saying.



Been here 5 years, had it happen once, but it was corrected when I called Billing. I think was actually my fault cause I had something set to rebill I didn't know about, but they reversed the charge since I hadn't taken advantage of it.

Quote
BobbyEm
Created by: bobbyem

9/30/22 @ 9:57pm (EST) |UTC - 5:00
Posts: 4

When I needed self control but had none, I got a vanilla gift card, entered that in, marked it as the default method of payment, and then deleted my regular credit card. Since the gift card was for only $15, I was saved from overindulging.
Quote
Created by: nystingray

10/2/22 @ 1:31pm (EST) |UTC - 5:00
Posts: 870



Then don't use it. Simple.



Why do you come to a public forum for such a request? Contact customer service please
Quote
gloababatrana
Created by: gloababatrana

10/2/22 @ 4:47pm (EST) |UTC - 5:00



Why do you come to a public forum for such a request? Contact customer service please


Possibly because Flirt tends to actually deal with problems when they're posted publicly in the forums, and contacting customer service results in nothing being done. That's often been my experience, anyway.


Quote
Created by: sirlickslot69

10/2/22 @ 6:35pm (EST) |UTC - 5:00
Location: Southeastern USA
Posts: 646


Possibly because Flirt tends to actually deal with problems when they're posted publicly in the forums, and contacting customer service results in nothing being done. That's often been my experience, anyway.




Maybe it's the way you present your issues to them. I can honestly say I have almost always had satisfactory results from "Live Support" chat forum. I can only remember maybe 1 time in 4+ years that I've actually had to call for customer service, and that was a billing issue that can't be handled by "Live Support".
I don't use the forums here to get issues resolved, only to inquire if others are having same issues or to possibly assist other users with less experience.
Reporting issues to "Live Support" is my first line of communication,. 2nd is emailing Customer Service if not able for "Live Support" to resolve. Billing issues select the appropriate billing department and chat with them.. (for me that is, VS3.com)


Quote
Diiegos
Created by: diiegos

10/2/22 @ 8:43pm (EST) |UTC - 5:00
Posts: 290


Maybe it's the way you present your issues to them. I can honestly say I have almost always had satisfactory results from "Live Support" chat forum. I can only remember maybe 1 time in 4+ years that I've actually had to call for customer service, and that was a billing issue that can't be handled by "Live Support".
I don't use the forums here to get issues resolved, only to inquire if others are having same issues or to possibly assist other users with less experience.
Reporting issues to "Live Support" is my first line of communication,. 2nd is emailing Customer Service if not able for "Live Support" to resolve. Billing issues select the appropriate billing department and chat with them.. (for me that is, VS3.com)






:thumbsup :thumbsup :thumbsup :thumbsup
Quote
Mitch_12-@
Created by: mitch_12-@

1/16/23 @ 12:23pm (EST) |UTC - 5:00
Posts: 1

I need to remove payment
Quote
Created by: sirlickslot69

1/16/23 @ 12:57pm (EST) |UTC - 5:00
Location: Southeastern USA
Posts: 646

I need to remove payment

Lemme throw in my n-n-n-n-n 5 cents worth here.. Just go get a reloadable VISA, or MasterCard. Pay the amount you wish to spend initially, plus $2 for enrollment fee. Add it to your billing accounts. Set as DEFAULT, and SET FOR REBILLS. Then you leave that set as DEFAULT payment and you can Delete the card you have enrolled now.. You can Delete any card as long as you have another card set for Default/Set for Rebills. I've removed 3-4 old payment cards that way.. Be sure to delete the card you want off the account before you exhaust the funds on the Reloadable card.
Hope this helps..👍👍👍
:) :orglaugh :( :winkwink :thumbsup :thumbsup :thumbsup
Quote
gloababatrana
Created by: gloababatrana

1/17/23 @ 3:10pm (EST) |UTC - 5:00


Lemme throw in my n-n-n-n-n 5 cents worth here.. Just go get a reloadable VISA, or MasterCard. Pay the amount you wish to spend initially, plus $2 for enrollment fee. Add it to your billing accounts. Set as DEFAULT, and SET FOR REBILLS. Then you leave that set as DEFAULT payment and you can Delete the card you have enrolled now.. You can Delete any card as long as you have another card set for Default/Set for Rebills. I've removed 3-4 old payment cards that way.. Be sure to delete the card you want off the account before you exhaust the funds on the Reloadable card.
Hope this helps..👍👍👍
:) :orglaugh :( :winkwink :thumbsup :thumbsup :thumbsup


Could you explain what this "just my -n-n-n-n 5 cents worth" is that you always use? Is there some joke I'm missing?
Quote
carbon_unit
Created by: carbon_unit

1/17/23 @ 4:21pm (EST) |UTC - 5:00



Could you explain what this "just my -n-n-n-n 5 cents worth" is that you always use? Is there some joke I'm missing?



Just his attempt to appear clever.
Quote

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