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Technical Support: Model is online notifications not working
BiMan504
Created by: biman504

9/21/22 @ 7:55pm (EST) |UTC - 5:00
Posts: 16

  Report Abuse
I am not being notified when one of my favorites is online. It used to work but not now.
Quote
Created by: vscustomerservice

9/21/22 @ 7:59pm (EST) |UTC - 5:00
Posts: 871

  Report Abuse
Hello thank you for reaching out to us in the forums today. In order to keep receiving the notifications you would have to make a recent purchase, at least within the last 90 days. -CP
Quote
BiMan504
Created by: biman504

9/27/22 @ 10:15pm (EST) |UTC - 5:00
Posts: 16

  Report Abuse


Quote
BiMan504
Created by: biman504

9/27/22 @ 10:18pm (EST) |UTC - 5:00
Posts: 16

  Report Abuse
I immediately made a purchase as directed but still no notification when the model I selected comes online.
Quote
zyxwv098
Created by: zyxwv098

9/28/22 @ 1:53am (EST) |UTC - 5:00
Posts: 883

  Report Abuse
I immediately made a purchase as directed but still no notification when the model I selected comes online.


Maybe check your email settings? Sometimes, for some reason, something happens to deactivate them. Also, maybe check to see if the emails are going into your spam folder?

Quote
Created by: sirlickslot69

9/28/22 @ 5:03am (EST) |UTC - 5:00
Location: Southeastern USA
Posts: 650

  Report Abuse


Maybe check your email settings? Sometimes, for some reason, something happens to deactivate them. Also, maybe check to see if the emails are going into your spam folder?



I had an issue with that once, and I contacted "Live Support" chat and found that if you don't open your notification emails, but just delete them, they will eventually stop coming to email. I went to notifications and reset everything, changed to an old email address and next day changed back to my current email and after about 24-48 hours I started receiving them again.

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